Wirral Action is our own unique method of developing communication solutions.
Many organisations feel that pure airtime or sponsorship doesn’t quite fulfil the needs of specific issue based campaigning.
Wirral Action has been developed to ensure that campaigns are developed to specifically target and engage directly with your chosen audience.
We are ready to tackle all issues and have achieved great successes for our clients.
Our process includes the full range of creative services needed to develop a measurable, successful campaign that can include metrics and outputs hard wired into the process and outcomes.

Social Action broadcasting empowers local communities. We harness the power and reach of local radio to develop social action programmes of work that involve and activate listeners.

Local radio has an important influence on people’s lives. It has a number of assets that make it a unique medium.

Although this prime function is to entertain, inform and deliver local news, its listeners also consider radio to be central part of their local community, a trustworthy friend who they turn to for friendship, and credible, factual, and credible, factual, and unbiased information.

Wirral Action has access to peak programming time. It offers a dedicated service to the radio station and to the local community .

Theme weeks operate on a Monday to Sunday basis. Features are produced well in advance of the designated week and cleared by relevant authorities and sponsors. The style is based on features that deliver the most crucial information of any campaign and range from 30 seconds to 2 minutes in duration; they are professionally packaged and broadcast throughout the day.

Local programming, local messages, local input and local response.

Our programming styles is such, that all campaign materials must be accurate, professionally packaged, endorsed by our sponsors and have the stamp of approval of the programming staff.

Action also researches, produces and distributes professional back-up for its broadcasts / campaigns.

Throughout the next twelve months Wirral Action will be tackling a whole host of issues. Outlined below is just a tater of the kind of issues we will be dealing with:

  • Health
  • Education
  • Training
  • Child Safety
  • Environment
  • Benefits
  • Customer Rights
  • Unemployment
  • Drink Driving
  • Low Pay

Our Current Campaign:


Carer Connections Logo - Approved Quality Mark 1

Carer Connections at Wirral Connect works directly with Carers and Former Carers who live on the Wirral through its innovative Carers Mentoring Project.


Are you one of the Hidden Carers?


Actually identifying who is a Carer or what type of support helpful for them is crucial in maintaining a healthier balance between the person, their caring role and how they are able to support the person they care for.    However, people who do look after someone don’t always see themselves as a ‘Carer’ they do it out of love, loyalty or friendship and they bumble on regardless of the impacts it may be having to themselves.    This is evident in the fact that it is known there are around 40,000 Carers living on the Wirral but around only 4,000 Carers access any form of help or support.  For people who do look after someone (unpaid Carers), help and support is out there.


Carer Connections will connect Carers or Former Carers by matching them with a qualified Volunteer Mentor, who will work on an individual basis with them.  The Mentors role is to encourage the Carer or Former Carer to identify their own individual needs and through a tailored approach, work towards meeting those needs.  The Mentor will take the time to listen, and support the person they are working with in a non-judgemental way.


If you feel you know someone who may be a Carer or Former Carer and would benefit from our support, please contact us on 0151 647 5432, email Nicki at or click on the referral form below


Other support available

If the person being cared for goes into full time residential care, or following bereavement, that care role ends and the now former carer is at greater risk of becoming isolated.  With isolation, comes a range of problems such as, reduced life expectancy, poor physical and emotional wellbeing and general reduced quality of life.


At present the Carer Connections scheme runs a number of support groups across the Wirral, in which we get Carers and former Carers together. These support groups offer a great opportunity to talk and share experiences, to show individuals that they are not alone , to try and introduce them to community activities and events they may be interested in becoming involved with.


We understand that this is not easy, as the challenges of adapting to life without caring is a massive transition, that is why all services delivered through Wirral Connect and Carer Connections are delivered at a pace which suits the individual and meets their aspirational needs.

If you are interested in attending one of the support groups, please contact us.

Your Housing


This section contains information about bailiffs, who are enforcement officers used to chase up certain kinds of debts. It explains what a bailiff is and the process they must follow. You’ll also find information about how you can prevent or stop bailiff action, what to do if a bailiff is due to visit, what you need to do if you’ve received a bailiff’s notice, and how to complain about bailiffs.

If you’d prefer to speak CAB, call our Adviceline on 0300 330 1313. Calls to the service cost the same as 01 and 02 numbers.


What is a bailiff?

This page explains what a bailiff is, when bailiffs can be used to collect debts and the difference between a bailiff and a debt collector.

If you’re dealing with bailiff action that began before 6 April 2014, different rules may apply. You should get advice from your local Citizens Advice Bureau.

Received a bailiff’s notice?

If you’ve received a notice from a bailiff, it’s important you don’t ignore it. Depending on the notice you’ve received, you will have options for stopping the bailiff action, as long as you act quickly.

What is a bailiff?

A bailiff is someone who has a legal power to collect certain debts. They may do this by asking you to pay what you owe, or by taking and selling your belongings to raise the money.

A bailiff can either be a court official or employed by a private firm. They are also called enforcement agents and any paperwork you receive from a bailiff will use this term.

If you owe money, a bailiff may visit your home to see if anything you own can be sold to pay the debt. Any money raised from selling belongings is used to pay the bailiff’s fees and charges as well as the debts you owe.

Bailiffs are only normally used when the people you owe money to, also known as creditors, have tried other ways to get you to repay your debt. You will normally get a warning that your creditors are considering using bailiffs to get you to repay your debt. If you haven’t already contacted your creditor, this is the time to do so. By discussing your problems paying the debt you owe, you may be able to come to an arrangement with your creditor and avoid bailiff action altogether.

When can bailiffs be used?

Bailiffs can only be used for certain types of debts. These include:

  • council tax and business rates
  • parking penalties
  • county court judgements (CCJs)
  • high court judgements
  • magistrates’ court fines and compensation orders
  • child support
  • maintenance
  • income tax, national insurance and VAT
  • business rent.

Is it a bailiff or debt collector?

Some creditors use debt collectors to get their money back. Debt collectors are not bailiffs, and don’t have the same legal powers as bailiffs.

A debt collector should never pretend to be a bailiff to scare you into paying a debt. A real bailiff will have been through a certification process and will have been given special court authorisation to act.

Checking the difference between a bailiff and a debt collector

If you’re not sure whether you’re dealing with a bailiff or a debt collector, check the following:

  • what kind of debt is the person chasing? If it doesn’t appear on the list above, it’s not a bailiff.
  • have you received an enforcement notice? This is the official notice you must be given that bailiffs have been instructed to act against you. It must follow a set format. If you haven’t received an enforcement notice, it’s unlikely to be a bailiff.
  • has an officer turned up at your door with no advance notice? Bailiffs must give you certain notices before they can visit your home, so if someone has turned up with no warning, it’s probably not a bailiff.

Although debt collectors can chase you to pay what you owe, they’re not allowed to take away your belongings.

If you’re unhappy with the behaviour of a debt collector, you should complain to your original lender or contact your local authority’s trading standards department, using the Citizens Advice consumer helpline.

Next steps


Universal Credit

If you receive benefits you may have already heard about the launch of ‘Universal Credit’. As a major change to the benefits system, Universal Credit is currently being introduced across the country and will alter the way that you receive your benefits payments.

What is Universal Credit?

Universal Credit is a new benefit that replaces several other benefits. It combines a number of different benefit payments into one amount that will be paid directly into your bank account every calendar month.

Universal Credit is replacing:

  • Housing Benefit
  • Income Support
  • Income Based Job Seekers Allowance
  • Income Based Employment and Support Allowance
  • Working Tax Credit
  • Child Tax Credit

If you are unsure which benefits you should be claiming please contact your local Jobcentre Plus or the Department of Work and Pensions who will be able to advise whether you should claim Universal Credit instead of other benefits.

Useful Information If You Are Moving Onto Universal Credit

  • Make Sure You Pay Your Rent First – It is very important that you arrange to pay your rent on time as failure to pay may result in you losing your home.
  • Tell Us About It – Please let us know if your benefits have changed to Universal Credit. This is so that we can update our systems and record that you will be paying your rent directly to us going forward.
  • Set Up An Email Account – An email account will help you manage your Universal Credit as the majority of the paperwork will need to be done online.
  • Get A Bank Account – Your Universal Credit will need to be paid directly into a bank account.
  • Work Out Your Monthly Budget – As universal Credit will change the amount of money you receive each month is it a good idea to have a fresh look at how you manage your money.
  • If You Are Already In Rent Arrears – You should contact us on 01925 592 700 to discuss and agree a plan for making your rent payments.
  • Work Out Your Monthly Budget – As universal Credit will change the amount of money you receive each month is it a good idea to have a fresh look at how you manage your money
  • If You Are Already In Rent Arrears – You should contact us on 01925 592 700 to discuss and agree a plan for making your rent payments

Leasowe Development Trust can offer help, training and advice with budgeting, IT skills and access. Please contact or telephone 0151 638 9599

Universal Credit Helpline              0345 600 0723

LCH Office Number                         01925 592 700



Who we are

We have over 30 years’ combined experience in delivering Financial Education training to clients all over the UK.

Due partly to our previous employer/organisation closing down its regional services, we have decided that we would form a new company with the following objectives:

 Our Objectives

    • Our long term objective to remain Free, Unbiased and Impartial
    • To enhance people’s lives to ensure they take control of their money as a matter of course.
    • Reducing financial stress in the workplace as recognised in The Pathfinder Project



Please take our survey:



Below is another campaign we delivered for Wirral Chamber of Commerce:


The Loan

The Start Up Loan is a personal loan for business purposes.

It has a fixed interest rate of 6.19% APR and can be paid back between 1-5 years. You can borrow between £500 and £25,000 and the amount we lend will be determined by your business plan and what you need.

If your business fails, you will still need to repay your Start Up Loan.  As with any credit commitments, failure to repay the Start Up Loan may affect your credit score and formal action may commence for missed loan payments.

Who Can Apply?

Anybody living in the UK at least 18 years of age, at the time of application can apply for a Start Up Loan. You may have already started your business, but you must not have been trading for longer than a period of 12 months. You must have the legal right to remain in the UK for the duration of your loan term and the right to be self-employed.  Click here for FAQ.